This Cookie Policy explains how STARHILL ("we", "us", "our") uses cookies and similar tracking technologies (including pixels, web beacons, and local storage) on starhillshop.com.
By continuing to browse and use our website, you acknowledge that you have read and understood this Cookie Policy. For non-essential cookies and tracking technologies, we will only activate them after obtaining your explicit, affirmative consent.
1. What Are Cookies and Similar Technologies?
Cookies are small text files stored on your computer, phone, or browser when you visit a website. They help the website recognize your device, remember your preferences, maintain your shopping session, analyze site traffic, and deliver personalized browsing experiences.
This policy also applies to similar tracking technologies, including Facebook Pixel, ad pixels, web beacons, and local storage, which function similarly to cookies and help us track website activity and marketing performance.
2. Types of Cookies We Use
Strictly Necessary Cookies (Always Active)
Strictly Necessary cookies are required for the basic function and security of our website. They do not require your consent and cannot be disabled, as they are essential to core website operations.
- Maintain shopping cart contents
- Support secure checkout process
- Keep user login sessions active
- Prevent fraud and ensure website security
Duration: Ranges from session-only to 14 days, depending on specific function.
Functional Cookies
Functional cookies improve your shopping experience by saving your personalized settings. These are only activated with your consent.
- Remember language and currency preferences
- Save recently viewed products history
- Preserve wishlist items and preferences
Duration: 30 days to 1 year.
Analytics Cookies
Analytics cookies collect anonymous visitor data to help us optimize website performance, product display, and user experience. These are only activated with your consent.
- Google Analytics traffic tracking
- Shopify store analytics
- Record page views, traffic sources, and session duration
Duration: Up to 2 years.
Marketing Cookies
Marketing cookies are used for retargeting, personalized advertising, and campaign performance tracking. These are only activated with your consent.
- Facebook Pixel tracking
- Google Ads conversion tracking
- Deliver targeted product recommendations
- Optimize social media & search ad campaigns
Duration: Up to 6 months.
3. Third-Party Cookies
Our website uses trusted third-party service providers who may place cookies on your device. Each provider operates under their own independent privacy and cookie policies:
- Shopify – E-commerce platform provider. Places strictly necessary cookies for cart, checkout and security, and analytics cookies for store performance data.
- Google Analytics & Google Ads – Places analytics and marketing cookies for traffic analysis and advertising performance tracking.
- Meta (Facebook / Instagram) – Places marketing cookies for social media ad tracking and retargeting.
- Payment processors (Stripe / Shopify Payments) – Places strictly necessary cookies for secure credit card and Klarna payment processing.
Please note that third-party providers may transfer your data to jurisdictions outside your home country (such as the United States) in accordance with their own policies.
4. How to Manage or Disable Cookies
You can control, block, or delete cookies directly through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and site data
- Safari: Settings → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies
- Edge: Settings → Privacy, search, and services → Cookies
Important Note: Disabling strictly necessary cookies may cause website malfunctions, including inability to save cart items, failed checkout, and unsaved user preferences.
5. Specific Cookie Details
Strictly Necessary Cookies
表格
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _secure_session_id | Shopify | Secure checkout session authentication | 24 hours |
| cart | Shopify | Save shopping cart items | 14 days |
| cart_sig / cart_ts | Shopify | Cart security verification and signature | 14 days |
| checkout_token | Shopify | Complete checkout process | 24 hours |
| _shopify_secure | Shopify | Website security and CSRF protection | Session |
| Payment session cookies | PayPal / Stripe | Secure payment processing | Session |
Functional Cookies
表格
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| locale | Shopify | Store language preference | 1 year |
| currency | Shopify | Store currency preference | 1 year |
| recently_viewed_products | Shopify | Save recently viewed product history | 30 days |
| wishlist | Shopify | Preserve user wishlist items | 1 year |
Analytics Cookies
表格
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguish unique visitors | 2 years |
| _gid | Google Analytics | Track visitor activity per session | 24 hours |
| _gat | Google Analytics | Throttle request rate | 1 minute |
| _shopify_s / _shopify_y | Shopify | Store analytics and visitor tracking | 1 year / 2 years |
Marketing Cookies
表格
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp / fr | Meta (Facebook) | Ad tracking, conversion measurement and retargeting | Up to 3 months |
| _gcl_au / ga-audiences | Google Ads | Conversion tracking and audience building | Up to 3 months |
6. Cookie Consent
When you first visit starhillshop.com, a cookie consent banner will appear. You may:
- Accept all non-essential cookies
- Customize your preferences by category (Functional / Analytics / Marketing)
- Reject all non-essential cookies
Your choices will be saved for future visits, and we will record your consent to ensure compliance with privacy regulations.
To update or withdraw your consent at any time, click "Cookie Settings" in the website footer. Withdrawing consent is as easy as giving consent.
7. Do Not Track & California Privacy Rights
Some browsers provide "Do Not Track (DNT)" signals. Currently, there is no unified industry standard for DNT compliance, so STARHILL does not automatically alter website behavior based on DNT signals.
For California residents: If you wish to exercise your right to opt out of the "sale" or "share" of your personal information as defined by the CCPA/CPRA, please contact our support team at support@starhillshop.com.
8. Policy Updates
We may update this Cookie Policy from time to time to reflect service adjustments, new marketing tools, or legal requirement changes. Updates will take effect immediately once posted on this page. For material changes, we will notify you via a prominent notice on our website.
9. Contact Us
If you have any questions regarding this Cookie Policy, please contact our support team:
- Email: support@starhillshop.com
- Subject: Cookie Policy Inquiry
For personal data protection questions, please refer to our official Privacy Policy.